Vinted Members Voice Frustration Over Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's clothes without notifying every member regarding the update.
Digital Channels Response
Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
The company said the updated approach better aligns with other platforms.
It has advised users to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Sizing System Changes
Before the change, the measurements included one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.
